Delivery Information for Online Orders
It’s important for us to ensure you are happy with your online purchase and the delivery of your new bathroomware.
For all online orders, a standard $15 delivery fee is charged to cover postage and packaging.
Most deliveries will reach their destination 3-4 working days after we receive your order. We will communicate with you via e-mail if we foresee any unexpected delays in our delivery process.
We are only able to deliver to physical addresses (sorry, no PO Box addresses) within New Zealand and its offshore Islands. All deliveries are tracked and traced so a signature is required when the goods arrive.
Delivery to New Zealand’s off shore Islands
Goods can be delivered to mainland shipping agents. Our delivery responsibility ends when the selected agent signs for the goods. All further transportation from this point will be your responsibility.
We can deliver to Commercial Premises
Please ensure the full name of the business is in the delivery address section of your order details.
Having a problem with a delivery?
Just send us an e-mail on the “contact us” page on our website with the details of your order and we will quickly look into the status of your delivery.